FAQ
At Sock Republic, we take sock fashion seriously.
Our designs are a fusion of creativity and comfort, ensuring your feet not only feel pampered but make a style statement too.
Sock Republic isn’t just about socks; it’s about delivering an experience where craftsmanship meets comfort, and style meets substance.
What truly sets us apart is our cutting-edge 200N sock technology, specifically tailored for crafting fine-knitted dense socks that strike the perfect balance between plush comfort and sleek elegance.
Our commitment to quality means that these socks are not only super comfy but also built to stand the test of time, ensuring that your Sock Republic experience is one of enduring luxury and satisfaction.
Sock Republic employs the sophisticated jacquard-knit manufacturing technology to create our exquisite socks. Unlike traditional printing methods, which apply designs on the surface, jacquard knitting seamlessly weaves intricate patterns and designs into the very fabric of the socks. This innovative technique ensures that our socks are not merely printed but intricately knitted, providing a higher level of durability, comfort, and a polished, sophisticated finish. With jacquard-knit manufacturing, every detail becomes an integral part of the sock, contributing to a superior and long-lasting aesthetic appeal.
We use only premium and sustainable materials like organic cotton, bamboo rayon and recycled polyester/nylon to create naturally sourced socks that are not just stylish, comfy or durable but also our commitment to a greener and more responsible future.
At Sock Republic, we eliminate the need for size selection by offering our convenient free-size socks. Opt for our (L for large) free-size socks, designed to accommodate foot sizes UK 7-12, or choose the (S for small) free-size socks, perfect for foot sizes UK 5-9.
Enjoy the ease of slipping into the right fit without the hassle! Thanks to our innovative 4-way stretchable spandex.
While we make every effort to accurately represent our sock colors on the website, very minor variations may occur due to differences in screen settings and lighting conditions. We strive to provide the closest possible match, and we believe you’ll love the vibrant hues of our socks when you receive them.
We offer a variety of payment options, including, credits cards, debit cards, UPI, netbanking, wallets and you can even opt to pay later in interest-free monthly installments through SIMPL.
It’s absolutely safe to use an online payment method on SockRepublic.in. We use secured channels powered by “Razorpay” to accept payments.
Sock Republic has been awarded the “trusted business badge” by Razorpay and you can find the badge on the Razorpay’s payment popup.
We offer free shipping on ₹499, and otherwise charge a flat shipping fee of ₹75.
At Sock Republic, we prioritize efficiency, convenience, and the overall satisfaction of our customers.
As a bootstrapped sock startup, we decided to keep our delivery cost low by not offering Cash-On-Delivery (COD). This approach allows us to maintain a high standard of service and focus on providing top-quality products and 24/7 support to the customers who have trusted us with prepaid transactions.
If you have any concerns or questions about our payment methods, feel free to reach out to our 24/7 WhatsApp support @7827719755. Your comfort and confidence in shopping with us are our utmost priorities.
We understand the excitement of new socks! Once you’ve placed your order, our swift delivery team aims to have your premium socks delivered at metro cities within 1-3 business days, other major cities within up to 5 days, and may require up to 7 days for delivery to remote and distant locations.
Apart from being a gift worth giving, our socks come in a premium socks box on order value ₹999 and over. On top of that, you can add a premium gift wrap and a personal message by clicking “HERE“.
The whole package will be a perfect gift your loved ones deserve.
Once your order is shipped, you will receive a tracking number with a tracking link via email and SMS.
You can also track your order using the AWB# here.
We deliver to over 20,000 pincodes across India. You can connect with us on our 24/7 live WhatsApp chat @7827719755 to check the serviceability of your pincode, estimated delivery date and expedited delivery options.
Currently, we ship within India. We’re focusing on delivering premium sock experiences to our Indian customers but international shipping is definitely on our to-do list in 2024.
You may receive your order a few days earlier and there may be chances when your order takes longer than expected.
In rare chances if your order crosses the EDD “estimated delivery date” assigned by our logistics partner, we will raise a formal complaint with them and will get your order delivered to you ASAP. For any further queries about your order, please reach out to us on WhatsApp @7827719755.
For any queries, sock emergencies, or just a friendly chat, you can reach our 24/7 customer support team on WhatsApp @7827719755.
Please refer to our return policy here.
All our socks go through a stringent quality check before the order is packed, so there are rare chances you will have issues with your order. Just in case it happens, send us an email to connect@sockrepublic.in or reach out to us 24/7 on WhatsApp @7827719755 with your order id and a couple of clear photos of your complete order, along with your concern.
In case of fault/damage, please share a couple of clear images focused on the fault/damage.
You will hear back from us in 24-48 hours and we will either dispatch fresh pair/s or will send the applicable refund your way.
We will share a unique id for the refund amount issued to your source account. You can check that unique refund id with your bank to confirm the refund.